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A
AVDG
Known Participant
February 4, 2023
Question

The Face Tool requires hardware I go to preferences but Photoshop won't allow me to select anything

  • February 4, 2023
  • 2 replies
  • 660 views

I can't use the face tool anymore I go to preferences>performance>Graphic Processor Settings but Photoshop won't let me select my processor and activate this option!

Thanks!

This topic has been closed for replies.

2 replies

PECourtejoie
Community Expert
PECourtejoieCommunity Expert
Community Expert
February 4, 2023

Hello, in order to get help faster, please post the contents of Photoshop's Help>System Info... menu, so that we get to know your OS, its version, the exact version of Photoshop you are running, the date of the GPU driver, etc.
If your post disappears, do not repost it, as it might need to be approved by a moderator. As an alternative you can save it to a .txt file on your computer and attach it on your answer via the forum. (attachments do not post from e-mail)

    A
    AVDGAuthor
    Known Participant
    February 16, 2023

    I solved it. My drivers were outdated in spite of the NVIDIA app saying they were updated. So, I ended up doing a manual update of the drivers and now it works. Thank you!

      Simmer1
      Community Expert
      Simmer1Community Expert
      Community Expert
      February 4, 2023

      Hey,

      Are you getting an error message, can you provide a screenshot? 

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