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jeanineroo
Participant
August 20, 2017
Answered

There were no souce files that could be opened by Photoshop

  • August 20, 2017
  • 3 replies
  • 19489 views

I'm trying to save a batch of raw photos to JPEG, I've done this for years without a problem. From Bridge I click on Tools> Photoshop>Image Processor. I just recently updated my Creative Cloud (Photoshop, Bridge and Camera Raw CC) on my mac. For some reason when trying to save a batch of photos (about 200 of them), I keep getting the error "There were no source files that could be opened by Photoshop." I've tried saving the raw images individually, then trying the Image Processor, but still doesn't work. Other files still work fine. I already save 3 batches of 50-100 other files with this method. But I cannot figure out why this set in particular will not work and what I can do to fix it. Any help would be very much appreciated and also I not super savvy when it comes to computers, so you might need to spell it out for me.

      Correct answer jeanineroo

      I tried purging the cache and that didn't work. I found away around it though. I was able to copy and paste all the photos to another folder and then I ran the process and it worked!!! Not sure if the old file was corrupt or what, but at least I can get my work done.

      3 replies

      A
      AnaPetrariu
      Participant
      October 16, 2022

      maybe you have to select "use open images"

        thekohlervillager
        thekohlervillager
        Known Participant
        September 29, 2020

        I've been having this problem, and discovered my raw settings had "open image as smart object" checked. I unchecked it and no longer got the source file error. 

          JJMack
          Community Expert
          JJMackCommunity Expert
          Community Expert
          August 20, 2017

          You selected 200 RAW File thumbnails in Bridge and none of the files could be found WoW. Try Purging Bridge's cache. Then select the 200+ thumbnails and use menu Tools>Photoshop>Image Processor.

          JJMack
            J
            jeaninerooAuthorCorrect answer
            Participant
            August 20, 2017

            I tried purging the cache and that didn't work. I found away around it though. I was able to copy and paste all the photos to another folder and then I ran the process and it worked!!! Not sure if the old file was corrupt or what, but at least I can get my work done.

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