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felixs94101154
felixs94101154
Participant
February 20, 2020
Question

Touch (Click) in Photoshop doesn‘t work anymore ?

  • February 20, 2020
  • 7 replies
  • 2255 views

Hello, 

I have been using my Wacom Cintiq Pro for some time. But for some reason touch doesn't work anymore in Photoshop - at least not like it used to. I can still zoom in, etc. But I used to create and move layers with a touch of my finger instead of using a shortcut or the pen. Now when I click on it or click on open or click to create a new project it doesn't work. It will be selected so it kinda looks like I clicked it but nothing is happening. I can still click on Edit, Windows, Help and similar tabs. But I used to use touch like clicking with the pen or mouse. But clicks don't seem to be recognized as a mouse click anymore when I touch the tablet with my finger. I probably accidentally changed a setting but I don't really know what else to change. I tried different Windows settings, Wacom settings, and I have gestures on in PS (that's why I can still move the canvas around for example).

Any help would be much appreciated 🙂 

Thx 

    This topic has been closed for replies.

    7 replies

    C
    Christina5ED1
    Participant
    February 5, 2021

    Not sure if this is the solution to your problem as I use a regular desktop but it worked for me. Go to the 'move tool' (4 arrows) and from there select 'auto-select'.

    R
    roughly34
    Participant
    June 2, 2020

    ANY LUCK ?! YET SAME ISSUES ON THE NEW CINTIQ I JUST BOUGHT.  

    M
    marceloaguiar
    Participant
    May 4, 2020

    Having the exact same problem. Working on a Cintiq Pro 24. Photoshop ignores all taps. In the Layers tab, for example, I can scroll up and down, but can't select a layer or do any actions with it. So annoying.

      Q
      querido
      Participant
      March 31, 2020

      I have cintiq touch and photoshop 2020 21.1.1 and I also have this problem whitch is annoying since windows reacts to touch normaly (I can open photoshop by taping icon but I cant open file inside photoshop or create new layer). If you'll find solution to this problem or have any new information pls post them in this thread.

        G
        Gunnar Quist
        Participant
        March 25, 2020

        I'm suddenly having a similar problem. I have a Cintiq Pro and Engine. I used to be able to select and/or hide layers in Photoshop with a one-finger touch. But now I can't. I can select tools with one-finger touch. And some other things work with a one-finger touch. But not selecting layers. This has crippled my drawing because now I have to select and click on EVERYTHING with my pen.

          Caenwyr
          Caenwyr
          Participant
          March 23, 2020

          Same issue here, on a laptop with touch screen. Until recently I could click any button or click-sensitive area (like a layer, a layer's mask etc) with my finger, but now it just doesn't register anymore. Very annoying. If this is a setting that can be turned on/off, I'd like to know so I can give it the boot 

            F
            flaprat
            Participant
            February 21, 2020

            I'm also having this problem.  It seems like the touch of a finger is now seen as a 'hover over' by a cursor instead of registering as a click.  This is annoying since I used to be able to switch tools using a touch of my finger on the icons.  Now the only piece that really registers as a click appears to be the pen itself.

             

            I've scoured the settings but I can't seem to find a setting to relate a finger touch back to the same action as a mouse click.

            M
            mattjbatt
            Participant
            March 6, 2020

            Same problem on a mobile studio pro. Not sure how to fix...

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