Hello,Please help.PhotoShop CC 2018I'm exporting a logo with a transparent background.I see the transparent background in previewTransparency is checkedSaved to webIt is a png-24Converted to sRGBIt exports with a silver background.Thank you!

L

lisasocal

Participant

Question

Transparent Background not exporting

Forum|Forum|7 years ago
August 6, 2018
1 reply
581 views

Hello,

Please help.

PhotoShop CC 2018

I'm exporting a logo with a transparent background.

I see the transparent background in preview
Transparency is checked
Saved to web
It is a png-24
Converted to sRGB

It exports with a silver background.

Thank you!

This topic has been closed for replies.

Derek Cross

Community Expert

See of you have transparency checked in Photoshop preferences.

L

lisasocalAuthor

Participant

Yes, I do. Thank you for your reply.

JohanElzenga

Community Expert

From your message it is unclear whether you use 'Quick Export as' or the old 'Export - Save for the Web'. If you use the old 'Save for the web', then the Export Preferences are irrelevant. You need to check the transparency option in the Save for the Web dialog itself. That still works fine on my copy of Photoshop CC2018.

-- Johan W. Elzenga

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