Toda vez em que vou abrir um arquivo.jpg aparece esta mensagem e o Photoshop trava. Já enviei vários relatórios e nada é resolvido. Tenho que abrir cada imagem que irei trabalhar no paint para salvar em png e utilizar no Photoshop. Isso me faz perder muito tempo.
Could it be related to this?
Error while accessing performance preferences - 'An integer between 96 and 8 is required.'
Otherwise please read this (in particular the section titled "Supply pertinent information for quicker answers"):
https://forums.adobe.com/docs/DOC-7044
What have you done for trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
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