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Inspiring
October 9, 2021
Answered

Trouble downloading neural filters and Smart Portrait neural filter not working due to error

  • October 9, 2021
  • 3 replies
  • 7334 views

I have the latest PS 22.5.1 installed on W11 that was also clean-installed.

First of I all I had trouble downloading any of those filters. Then I deleted everything in the dir where PS stores filter data, as suggested by your community member, and that worked - for one time. I didn't download all filters I wanted and when I tried the 2nd time, I faced the same error. So I deleted everything again and repeated this step with DLing all filters at once.

Then I tried to use Smart Portrait. It started applying it, filter was uploading the image, but after a while it displayed the message like "Filter is disabled due to an error". So everytime I tried to change something in the filter, it started to upload then displayed this error again.

 

What's going on? JPG Artifact cleaning removal works though.

3 replies

ivframesAuthor
Inspiring
October 9, 2021

Yeah, I used his tips to install these filters.

However, Smart Portrait doesn't seem to work regardless.

ivframesAuthor
Inspiring
October 9, 2021

Alright, everything except this works flawlessly on W11, I have to say.

Ged_Traynor
Community Expert
Community Expert
October 9, 2021

Hi

Some of the filters are in beta version, all the filters are working fine for me on Windows 10, Photoshop has not been tested to run on Windows 11.

Statement from Adobe

https://community.adobe.com/t5/download-install-discussions/using-adobe-applications-on-windows-11/m-p/12412426

Participant
March 2, 2022

Hello
When you expect the Neural Filter Smart Portrait from the beta phase to be final. Otherwise, even in the latest version of Photoshop, this filter does not work.
The notice is: "Smart Portrait We've temporarily disabled this filter because of an error"