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savannam87857592
savannam87857592
Participant
March 1, 2019
Question

TROUBLE GETTING ON PHOTOSHOP

  • March 1, 2019
  • 1 reply
  • 198 views

I cant get into Photoshop, it just says Sorry,your account is not valid on this device, then it has a thing where i can sign in but it just goes to the gray wall and then closes.Help?

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    1 reply

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    March 1, 2019

    Can you post a screen capture of what you see. Does the Creative Cloud Desktop Application show Photoshop is installed and can bee opened? I have 4 versions the cans be opened installed?

    JJMack
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