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Known Participant
October 28, 2018
Question

Trouble with save permissions after change of drive in Mac OS

  • October 28, 2018
  • 1 reply
  • 654 views

Photoshop is refusing to batch save items to the folder of my choice on my data partition, after I installed a new hard drive (and restored with TimeMachine); I had to completely reinstall photoshop (updated version also to PS CC 2019) after the drive change due to clicking too fast in the CC desktop app.

Outside of using Photoshop, I can manipulate files & folders on the data partition normally.  When I manually, file by file, ask Photoshop to save a file to a particular folder, it does so just fine.  But when I work do a batch action, it says the location is 'read-only' and stops--or worse, one of the batch actions just doesn't save--without any error message.

I am the only user account on this machine, and I am owner of all the contents of the drive on both partitions; I have confirmed that the info window shows that I have read & write permission for every level of the data partition down to the folder that I want to save files to (and my read & write permission is applied to all the enclosed items). 

I have already done the actions as described in this Apple Support article*, but that seems to have only fixed things as regards my boot partition (Photoshop will do the batch action save properly to a data folder on that drive, whether inside or outside my home folder).  I also worked in terminal to confirm my ownership of the data partition (sudo chown myUsername DataPartition) and the primary DataFolder on DataPartition where my PhotoFilesFolder is kept.

*https://support.apple.com/en-us/HT203538

I suspect it's a permissions issue that needs to be addressed in Terminal, but maybe it's a Photoshop 2019 issue. 

How do I make sure photoshop (and other programs) can go back to normal use of my data partition?

Configuration:

MBP running High Sierra

2 TB internal SSD with two partitions

Enrypted, FileVault protected BootPartition contains secured private data

Unencrypted DataPartition contains photos, music, powerpoint lectures:  this is what Photoshop won't save to during automated batch action

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1 reply

JohanElzenga
Community Expert
Community Expert
October 28, 2018

When Photoshop runs a batch process, it runs a JavaScript. I assume that this means that Photoshop needs to have permission to control your Mac. Check this setting.

-- Johan W. Elzenga
debunixAuthor
Known Participant
October 29, 2018

That seemed promising for a moment, because I was able to do a batch action to save to DataPartion/Documents, but still not reproducibly save to whatever folder I want.

But I think I have solved the problem:  I had two folders named Documents, one on BootDrive, and one on one on DataPartition.  Mac OS was confounding the two folders after the rebuild; I was able to navigate around it, but Photoshop was not.

I renamed the Documents folder on DataPartition as Documents DP and the problem is resolved, once I again recreated my save action to include the slight change of address, even after I unchecked the preferences to let PS control my computer.