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Cristina Gómez Gómez
Participant
May 20, 2020
Question

trouble with 'saving as'

  • May 20, 2020
  • 2 replies
  • 468 views

Hi, i can't save any picture with the photoshop opcion 'save as'. literally doesnt appear to me the option once i click into the menu 'save as' please someone know how to repair this issue? never happened before. thanks

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2 replies

Derek Cross
Community Expert
Derek CrossCommunity Expert
Community Expert
May 20, 2020

You may have an application corruption, resetting Photoshop back to the factory settings may help.

You can reset your Photoshop preferences, under the General tab in Photoshop preferences.

    Charu Rajput
    Community Expert
    Charu RajputCommunity Expert
    Community Expert
    May 20, 2020

    Hi,

    Could you please share the following details

    • Which operating system are you working on?
    • Photoshop version

     

    Also, could you try resetting the preferences of Photoshop and see if it helps? 

    https://helpx.adobe.com/photoshop/using/preferences.html

     

    Note: Make sure that you back up all your custom presets, brushes and actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

     

     

    Best regards
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