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Participating Frequently
November 16, 2019
Question

Type Tool crashes

  • November 16, 2019
  • 5 replies
  • 304 views

Is anyone else having an issue with opening a psd file then trying to add text? Everytime I try to add test it goes to 'Installing Type Tool'. Once it completes and I attempt to add any text anywhere the program crashes. This is getting very frustrating with the latest version. I never had any issue with previous versions. I need to be able to add text without it crashing or having to wait for it to go through intalling "Type Tool' each time then not being able to add anything. Any solutions for the problem or is it a legitiate issue with the latest version?

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5 replies

Participating Frequently
March 9, 2020

I actaully just got this fixed. The problem was that some of my fonts were corrupted. Try removing problem fonts as follows:

 

  1. Choose Applications > Font Book.
  2. Choose All Fonts in the Collection column.
  3. Choose File > Validate Font.
  4. Delete the damaged or duplicate fonts.

That might fix the problem and perhaps some other font-related problems as well.

Legend
March 5, 2020

Do you have any third-party type plug-ins or programs? Please paste the System Report here so we can see it. Help->System Info

Participant
March 5, 2020

I have same problem ,still not solve .

Derek Cross
Community Expert
Community Expert
November 16, 2019

Try resetting your Photoshop preferences first to see if that resolves the issue. You can do this under the General tab in Photoshop prefrences.

Semaphoric
Community Expert
Community Expert
November 16, 2019

What operating system are you running?

Participating Frequently
November 16, 2019

I have Windows 10 Version 1909 OS 18363.476 Installed 8/19/2019. Previous version of Photoshop (last year's version with updates) never had the issue until this latest Photoshp new version update.