Unable to create new document in Adobe Photoshop 2020

Forum|Forum|6 years ago
December 6, 2019
1 reply
425 views

En la ultima actualizacion me he dado cuenta de que no me deja abrir documento nuevo, se queda la ventana en negro sin funcionar, que hago.

Problem or error

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nikunj.m

Community Manager

Hi Manuel,

We are sorry about the issue with Photoshop.

Would you mind sharing the operating system you are currently using? It would be helpful if you could share a screenshot of the window you get when trying to create a new document.

You could try to disable the Graphics Processor from Photoshop by going to the Preferences of Photoshop, then Performance. Also, check the option for Legacy Compositing and then relaunch Photoshop to check if that helps.

Regards,

Nikunj