Skip to main content
alanm93902637
alanm93902637
Participating Frequently
October 15, 2018
Answered

Unable to disable home screen

  • October 15, 2018
  • 10 replies
  • 8940 views

I just upgraded to PS 20.0.0 and cannot find a way to prevent the annoying Home Screen window from popping up after closing files. I tried toggling the "Disable Home Screen" in Preferences/General several times. At one point it seemed to work then later the screen popped up again. Tried Adobe chat support but they were no help. Anyone else have this problem?

      This topic has been closed for replies.
      Correct answer dianer_macperson

      Ok, I think I may have removed it by unchecking "use legacy new document interface" and quitting photoshop and relaunching. (in general settings) (leave the "disable the home screen" checked.)

      10 replies

      A
      Adey874
      Participant
      April 14, 2020

      when I press command K the preferences dialogue box opens but I don't even have the disable homescreen checkbox?? what am i doing wrong? I really need to turn this off because I don't want people to see some of things, I've been working on if they want to have a lok at the stuff I'm working on for them!

      D
      denis mg17930391
      Participating Frequently
      January 1, 2019

      Great! This is the answer for THAT problem at least. thanks!

      O
      ohioskates
      Participating Frequently
      December 27, 2018

      I was still having issues after numerous attempts to figure this out. My photoshop didn't even have the box to check or uncheck. After I restarted my entire computer, the box appeared and I was able to check the box "disable home screen". ALWAYS RESTART YOUR COMPUTER AFTER A FRESH UPDATE! your headaches will disappear.

      M
      MTerrien
      Inspiring
      November 6, 2018

      This isn't answered. All suggestions here either do not work at all or work for a couple of times opening Photoshop and then goes back to not working.. So this is still a problem and as most including myself have determined it is a software bug and need to be fixed.

      M
      MTerrien
      Inspiring
      November 14, 2018

      New Photoshop Update loaded this morning. Problem fixed.

        M
        MyDistrust
        Participant
        October 31, 2018

        Can this be updated that this issue has NOT been answered? This is definitely a software bug, as I have tried every combination of things and the screen still randomly returns after closing documents.

        Mac Pro

        High Sierra 10.13.4

        PS ver. 20.0.0

        B
        BoomeArt
        Inspiring
        October 16, 2018

        The same problem with me on Mac. Tried different combinations and all in vain

          alanm93902637
          alanm93902637Author
          Participating Frequently
          October 15, 2018

          I spoke too soon, it's back!

          dianer_macperson
          dianer_macperson
          Inspiring
          October 15, 2018

          uncheck it and relaunch photoshop.

          alanm93902637
          alanm93902637Author
          Participating Frequently
          October 15, 2018

          Nope that didn't work either. Funny thing, I open up a couple new files then close them with no annoying screen. I think the problem is solved then I open and close another file and that screen is back again. WTH is going on?!

            dianer_macperson
            dianer_macpersonCorrect answer
            Inspiring
            October 15, 2018

            Ok, I think I may have removed it by unchecking "use legacy new document interface" and quitting photoshop and relaunching. (in general settings) (leave the "disable the home screen" checked.)

              alanm93902637
              alanm93902637Author
              Participating Frequently
              October 15, 2018

              I think you found it! In my case, however, I actually checked "use legacy new document" then restarted PS. Annoying screen is gone!

              dianer_macperson
              dianer_macperson
              Inspiring
              October 15, 2018

              yes, legacy should be the old way of doing it but for some reason on my Mac it's the other way around. very weird. I'm going to blame it on not upgrading my system software to the 10.12.6 or later like it's asking for.   haha..  not sure, but somehow it's working for me the wrong way.

              dianer_macperson
              dianer_macperson
              Inspiring
              October 15, 2018

              I don't get the "home" screen after doing the "disable the home screen" but each time I close or open an image I get the "pickup where you left off" screen that is severely annoying!!!!!!!!! I don't want to see that each time I open and  close an image!!! How do I turn this off? arrrgh!

                JJMack
                Community Expert
                JJMackCommunity Expert
                Community Expert
                October 15, 2018

                The may be one of the other tings you can turn off in you prefences leim enhanced tool tips ot something like that may be rich help I foget.

                JJMack
                Dramenon
                Community Manager
                DramenonCommunity Manager
                Community Manager
                October 15, 2018

                It seems you've followed all the right steps > It should be disabled after Restart.

                /end of line/
                alanm93902637
                alanm93902637Author
                Participating Frequently
                October 15, 2018

                Yes, I tried that several times both with the box checked and with the box unchecked. Not only did I restart PS each time I also rebooted my Mac a couple of times, just for good measure. Oddly, it did seem to go away for a bit, but then the window reappeared later. Chat support shrugged it off as a new release bug.

                JJMack
                Community Expert
                JJMackCommunity Expert
                Community Expert
                October 15, 2018

                I have never seen CC 2019 start screen.  The installer migrated my preferences which turn off the start workspace and editing in tabs an floating windows.  However it did not migrate mey PSUserCofig.txt so my Wacom Tablet did not work with CC 2019.  I also had to add an additional entry in PSUserCofig.txt to get the constrain ke working correctly with transform and also need to change a new preferences fron its default setting  to get the origin point and the controls in the transform tool option bar working. But I use window not a mac.

                I am able to enable the start workspace and disabe it again.

                JJMack
                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices