Participant

Answered

Unable to File->Automate->Photomerge with 22.3.0

Forum|Forum|5 years ago
April 13, 2021
2 replies
724 views

When attempting to photomerge receive the following error.

Error 8800. General Photoshop error occurred. This functionality may not be available in this version of Photoshop. <no additional information available> Line 1125

This topic has been closed for replies.

Correct answer markj80009540

Solved the issue by:

1) uninstalling Adobe Photoshop version 22.3.1 (Photoshop 2021)

2) installing Adobe Photoshop version 21.2.7 (Photoshop 2020)

markj80009540Author

Participant

Performed requested reset and upgraded to 22.3.1.

The behaviour now is that Photoshop crashes without error after a few seconds

markj80009540AuthorCorrect answer

Participant

Solved the issue by:

1) uninstalling Adobe Photoshop version 22.3.1 (Photoshop 2021)

2) installing Adobe Photoshop version 21.2.7 (Photoshop 2020)

Mohit Goyal

Community Manager

Hi there,

We're sorry for the error message. You may try reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t

Also, please update Photoshop to the 22.3.1 version via Adobe Creative Cloud Desktop.

Let us know if that helps.

Thanks,

Mohit

D

David22708578qcv9

Participant

Hi Mohit,

I am having the same issue with Photomerge not working in 23.3

However I can't use the solution given above as the older versions do not go back as far as 21.2.7 anymore.

Do you know of any other solution for getting Photomerge to work in PS without downgrading?

This is a pretty key functionality for my use of PS

Thanks,

David.

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