Unable to import .mov or import .mp4 files into Photoshop v23.5.3

Forum|Forum|3 years ago
November 22, 2022
12 replies
390 views

Photoshop 23.5.3 | mac OS 11.7.1 |

I have followed the forums, but still no joy. Any solutions out there gratefully received. Paul

macOS

This topic has been closed for replies.

Show previous replies

F14TomcatAuthor

Participating Frequently

Thanks for getting in touch. I have a late 2015 Mac, but I can't upgrade the OS to Monteray because of the processor/graphics. I am not 100% sure I can go to the v24 photoshop? or if it will make any difference to the outcome?

J E L

Community Expert

Hi @F14Tomcat I was able to open it (Windows 10, Photoshop 24.0.1 Release). It's not the file that has problems. Is there a reason you haven't been able to update to the latest version?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded