Unable to launch Photoshop CC 2017 on Windows 10, build 1909

Forum|Forum|6 years ago
February 12, 2020
1 reply
246 views

Un cordial saludo, me podrian ayudar con photoshop CC2017 tras actualizar windows 10 version 1909 ya no puedo abrir photoshop ni ejecutandolo como administrador, de antemano muchas gracias.

En la version 1903 de windows 10 si abria CC2017 Y CS6

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Problem or error

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nikunj.m

Legend

Hi there,

We are sorry about the experience with Photoshop 2017.

Please update Photoshop to the latest version through the Creative Cloud desktop app and check if you still face issues while launching the application.

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html

Please backup your actions, brushes, etc. before you reset the preferences. You can check: https://helpx.adobe.com/photoshop/using/preset-migration.html

Regards,

Nikunj

E

Elvis RockAuthor

Participant

Gracias por la pronta respuesta, pero sigo sin poder ejecutar el programa incluso desinstalando completamente y volviendo a instalar, persiste el problema de no ejecutarse, y eh llegado a la conclusion que es la actualizacion de windows 10 version 1909 la que impide ejecutar el programa ya que en la version 1903 de win 10 se ejecuta sin problema.