unable to open images in Photoshop 2021

Forum|Forum|5 years ago
October 27, 2020
1 reply
1253 views

Just downloaded Adobe Photoshop 2021 over my prev. file Adobe Photoshop 2020. Now when I try and open any image I get a "could not complete your request because of a program error. I have restarted the computer and that doesn't solve the problem. Do I dump 2021 and then reload the program again or ????

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John Waller

Community Expert

See https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

R

Riccardo Lanfranchi

Participant

Hi John, I just tryed to follow the link's suggestions but ... Anything is working to me. The only solution still same to be the deactivation of the GPU but it is pretty difficult to work without all the advanced possibility it gave me.

Isn't there any new solution or update available from Adobe??

Thanks all inn advance

R.

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