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arnolde97170014
Participant
December 20, 2018
Answered

Unable to open JPEG files in Photoshop

  • December 20, 2018
  • 2 replies
  • 1727 views

Suddenly I am unable to open JPEF files in Photoshop.

    This topic has been closed for replies.
    Correct answer davescm

    Hi

    Have you tried ensuring Photoshop is open first. Then, leaving it open, open Lightroom and try Edit in?

    Dave

    2 replies

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    December 20, 2018

    Can you open them in another application on your computer? Just to check if they're not corrupted.

    Are you getting any error messages in Ps when trying to open your JPEGs?

    Adobe Community ExpertAdobe Certified Professional
      S
      Samir29046188zfib
      Participant
      March 24, 2023

      yes i am able to open JPEG files in other application. i am not getting any error message and when i am turning RAW to JPEG files it issue a flash with white background too after reading camera raw.

       

      gener7
      Community Expert
      gener7Community Expert
      Community Expert
      December 20, 2018

      Supply pertinent information for quicker answers

      The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:

      * Adobe product and version number

      * Operating system and version number

      * The full text of any error message(s)

      * What you were doing when the problem occurred

      * Screenshots of the problem

        P
        Paul@4599165
        Participant
        December 20, 2018

        Hi,

        just tried to run photoshop for first time this week (last week no problems).

        I cannot open any pic in PS whether I select Edit In... from LR or Open with from a JPG.

        PS opens with the 'entry screen' showing poss imports from LR, Recent or CC Files but won't open any of them.

        I have uninstalled and re-installed PS from the CC App site to no effect

        Thanks,

        P

        gener7
        Community Expert
        gener7Community Expert
        Community Expert
        December 20, 2018

        In Edit > Preferences > General, checkmark the two boxes as shown:

        Restart Photoshop first. Then start Lightroom and use Edit in:

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