Unable to open video file

Forum|Forum|3 years ago
May 18, 2023
2 replies
767 views

Hey guys🙌 Have some unawere issue with unable to open a video file in Photoshop. Perhaps, you could help with the steps desirable to do or some idea to try for?

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Kenneth Kawamoto

Community Expert

What is the video file format you are trying to open?

M

Marta29945875odoqAuthor

Participant

mp4

Kenneth Kawamoto

Community Expert

OK, may be a funky codec - can you try exporting to H.264 MP4 then open in Photoshop?

kglad

Community Expert

premiere would be the app to use to open a video file.

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