Unable to update or uninstall Photoshop

Forum|Forum|4 years ago
October 19, 2021
4 replies
630 views

I am currently unable to launch Photoshop. An update is available which I am not able to download as I get a message to quit Adobe CRDaemon. I have quit this Adobe program numerous times and initiated the uninstall process again, only for the same message to reappear.

I have restarted my computer to no avail, and am running OS 11.6

macOS

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S

Shrutika Maheshwari

Adobe Employee

Hi, Can we please have the logs collected via Adobe Log collector tool.
For guidelines please check https://helpx.adobe.com/in/creative-cloud/kb/cc-log-collector.html

J

J453

Legend

What @Dramenon says. Restarting the computer will also clear out stray processes.