Skip to main content
Participant
March 1, 2018
Answered

Unable to validate offline

  • March 1, 2018
  • 1 reply
  • 340 views

Hello, the laptop I've installed the Photoshop CS6 has not internet so I had to validate offline. However, when trying to generate the Response Code on another internet enabled laptop, it keeps prompting .... The serial no. is legit from the packaging though. Please help.

Either the Request Code or Serial Number entered is Invalid. Please enter the Request code as generated and the Serial Number you entered while installing the product. Please try again.

This topic has been closed for replies.
Correct answer

You will need to contact Adobe Customer Care

Contact Customer Care

1 reply

Correct answer
March 1, 2018

You will need to contact Adobe Customer Care

Contact Customer Care

Participant
March 2, 2018

i see. Noted, Thanks