Skip to main content
Participant
August 7, 2021
Question

unfunctional photoshop

  • August 7, 2021
  • 2 replies
  • 263 views

Hello,

I have a problem with Photoshop version 22.4.3. When I open photo it starts to "flash" and it didn´t react on any command. I´m running Photoshop on Mac with operating system Big Sur 11.3.1. on monitor EIZO CG277. 

Do you have experience where could be a problem? Thanks for your help.
This topic has been closed for replies.

2 replies

Derek Cross
Community Expert
Community Expert
August 8, 2021

If updating your OS doesn't resolve the issue, try resetting the Photoshop preferences (found under the General tab in preferences) if that doesn't help try unticking "Use Graphics Processor" (found under the Performance tab in Photoshop preferences), then closing and reopening Photoshop.

Participant
August 8, 2021

Thank you so much! It helps! It means that grafic card isn't all right? Will be using photoshop slower now? Thank you again for your help

John Waller
Community Expert
Community Expert
August 7, 2021

Suggest you start by updating Big Sur to the current version 11.5.1.

Participant
August 8, 2021

I've update Mac and still nothink 😕😕 any other idea please?