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Yamonov
Yamonov
Legend
December 18, 2023
Answered

Unlocking Issue with Apple Watch on Mac When Running Photoshop 23.5.1

  • December 18, 2023
  • 1 reply
  • 287 views

When I run Photoshop (version 23.5.1), I encounter an issue where, after selecting 'Lock Screen' from the Apple menu and then trying to log back in, I get a message saying, 'This screen is being monitored, so it cannot be unlocked with Apple Watch.' Consequently, I'm unable to unlock my Mac with my Apple Watch. However, if I exit Photoshop, I can then successfully unlock my Mac using the Apple Watch.

In the System Preferences under Privacy and Security, I have disallowed all Adobe applications from 'Screen Recording.' My system setup is as follows:

  • MacStudio (Ventura 13.6.3)
  • Photoshop 23.5.1

Has anyone else experienced similar issues?

    This topic has been closed for replies.
    Correct answer Yamonov

    I have identified the cause of this issue.
    In my environment, the Photoshop plugin "3DxPhotoshop2024.plugin" was the cause. After removing this plugin, everything started working normally.

    1 reply

    Yamonov
    YamonovAuthorCorrect answer
    Legend
    September 5, 2024

    I have identified the cause of this issue.
    In my environment, the Photoshop plugin "3DxPhotoshop2024.plugin" was the cause. After removing this plugin, everything started working normally.

    --Yamonov
    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    September 5, 2024

    Thank you for sharing your solution, @Yamonov , as it will be helpful to others who search. I've marked your response "correct".

    Jane

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