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Participant
May 7, 2017
Answered

Update Photoshop CS5

  • May 7, 2017
  • 1 reply
  • 9673 views

I am wanting to update Photoshop CS5 so I can view RAW files. However, when I do download the updates I keep getting an error message indicating unable to install. What can I do to update my software.

    This topic has been closed for replies.
    Correct answer Jeff Arola

    I updated the Adobe Application Manager and I keep getting the same message.


    Then you'll have to manually download and install the updates you can get here:

    Adobe - Bridge : For Windows : Adobe Bridge CS5 4.0.5 Update

    Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update

    1 reply

    Jeff Arola
    Community Expert
    Community Expert
    May 7, 2017

    What operating system are you using?

    Your using Help>Updates in photoshop cs5?

    What does the error message say?

    What camera do you have?

    chuckw12268738
    Participant
    May 7, 2017

    This is exactly the problem I am having . Getting an error code 72  "contact customer support" . I just want someone to phone me and walk me thru this as I upgraded yesterday but cannot use the program at all