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Participant
June 8, 2024
Question

Updated photoshop and the app will now not open.

  • June 8, 2024
  • 1 reply
  • 137 views

Updated photoshop to 25.9 and it wouldn't open. Restarted my laptop and the app still wouldn't open. Can you resolve asap thanks?

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1 reply

Ged_Traynor
Community Expert
Community Expert
June 8, 2024

@Susan37922627ofrl are you getting an error message when you try to open Photoshop, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html