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November 3, 2023
Question

Using Eyedrop Tool selects the desired colour but it doesn't change it on the colour palette.

  • November 3, 2023
  • 0 replies
  • 113 views

Hello,

 

I recently encountered a possible lag with the eyedropper tool. In the attached video I use the tool and when I drag and hover with the mouse around, it does pick up the colours but if you look at the right-hand side it doesn't change/update the colour in the actual colour wheel/palette. It's as if the link was lost between the two.

 

It's quite frustrating as I need the eyedropper tool for drawing to create seamless transitions. Has anybody encountered this issue?

 

I have already looked everywhere but couldn't seem to find an answer. The only question that seemed similar was this one: HERE which suggests disabling the native canvas but in the technology previews, I did not have such an option (see attached screenshot). I also did reset the preferences. The only thing I haven't done yet was to re-install the app.

 

Thank you for any advice.

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