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Participant
September 19, 2021
Question

v22.5.1 Rotate tool doesn't work

  • September 19, 2021
  • 1 reply
  • 303 views

Hi, 
Since I download photoshop 22.5 and above, I simply cannot use the rotate canvas tool. I thought it will be resolved on the last update, but the bug is still here. 

I'm a mac user and here is the info about my Imac.

In my own research, the problem come from the NVidia who apparently doens't fit anymore with photoshop v22. When I go to Preference / Performance ,  we can see this information


" Photoshop as detected an error with you video pilot. Update or reinstall the pilote and check the box Use a graphic processor to retry"

The only solution I find is to download the previous version of photosop ( v21.22 ). But nothing for the newest version. 
Any advice or solution to fix it?

Thank you in advance to your reply

This topic has been closed for replies.

1 reply

Ged_Traynor
Community Expert
Community Expert
September 19, 2021

Hi

The most recent version of Photoshop requires a GPU that supports DirectX 12, your GPU only supports DirectX 11

https://www.notebookcheck.net/NVIDIA-GeForce-GT-755M.102020.0.html

https://helpx.adobe.com/photoshop/system-requirements.html

Participant
October 10, 2021

Hi Ged,
Thank for your clear answer. I appreciate your reactivity. 
So, I'll continue with the previous version. 

Thanks again!