Wacom Bamboo pen does not work in zoom in mode?

Question

Hey guys. Just got a new computer and downloaded PS and installed my Wacom pen and all my actions and it worked fine for about one week. Today I am struggling with getting my pen to work when I zoom into a picture. I reset my paint tool, also my regular mouse works fine. But as soon as I am trying to paint anything with my pen in zoomed in mode, it moves the whole picture and it doesn't let me delete that layer with the pen either. I am very frustrated, cause it worked fine before. Any suggestions?

Manuela

Anonymous · Accepted Answer

HiTake a look here, there's two options to fix itPhotoshop - Wacom - Latest Update Bug

davescm · Answer

HiPlease search before posting. This has been answered several times today  The latest windows update (KB4093112) has caused an issue with the Wacom tablet and Photoshop.You can either - undo the updateorDo the following (recommended) :1. Use notepad to create a text file and type in :UseSystemStylus 02. Save the file as PSUserConfig.txt in the following location C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings3. Go to the tablet properties and uncheck "Use Windows Ink"4. Restart PhotoshopThat is it - all should now work well (you need to do all the above steps to retain pen pressure)Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for Photoshop the PSUserConfig method works.https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 / Dave

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded