Skip to main content
B
Brendan D Rowlands
Inspiring
November 3, 2022
Answered

Wacom Tablet Assigned Express Keys Not Available in PS 2023

  • November 3, 2022
  • 6 replies
  • 7402 views

I have recently upgraded to PS 2023 and Wacom Driver 6.4.0-6 and I have assigned shortcuts to the Express Keys via System Preferences but these are not available when running PS 2023. I also upgraded to the latest LRC and the assigned keys here are working fine.

 

I have been in contact with Wacom and we have tried 3 or 4 ideas to fix this but so far unsuccessfully and we have run out of options!

 

Has anybody else seen these issues and found a solution?

 

Thanks, Brendan

 

Additional data

Mac OS Monterey 12.6.1 on a late 2015 iMac

 

 

    This topic has been closed for replies.
    Correct answer Brendan D Rowlands

    Adding to my first post on this.....

     

    I have just tried using the previous version of the Wacom tablet driver (6.3.46-2) and this has fixed the issue for now.

     

    Brendan

    6 replies

    B
    Brett Joslin
    Participating Frequently
    March 19, 2023

    Did anyone have any luck getting this resolved?  The command Keystroke issue just happened to me and i sucks.  I'm using a Mac.  

    B
    Brendan D RowlandsAuthor
    Inspiring
    March 20, 2023

    Hi Brett

    So far no luck! And its very annoying. There have been a couple of upgrades in both iOS (although limited for me as my Mac is no longer compatible with the latest version so I'm still using Monterey!) and Adobe photoshop. I don't know if there has been an upgrade of the wacom software but nothing seems fixed so far, at least not by default. I'm going to load the keystrokes again manually and see how that goes. If it fixes anything i'll definately post it here.

    Regards. 

    B
    Brett Joslin
    Participating Frequently
    March 20, 2023

    Bizzare.  I was working on a photo and it worked one day and didn't the next.  I wonder if Wacom has any updates?

    B
    B_Jacobson
    Participant
    February 1, 2023

    So I'm not sure if this just works for me but I thought I'd post it in hopes it helps someone else.  I'm using the Intuos Pro/Win 11/PS 2023 and the express keys don't work after starting photoshop.  However, with Photoshop open, I unplug the USB-C connection from tablet and then plug it right back in and voila, it works.  I've done this three seperate times and it's worked each time.  Hope this helps...  

      T
      tombaumannfotografie
      Participant
      February 6, 2023

      No this doesn't work with my setup (macOS Monterey 12.6.3 and PS23) so I'm still not able to use the express keys. It's annoying.

      B
      Brendan D RowlandsAuthor
      Inspiring
      February 13, 2023

      Hi. Didn't work for me either using the same set up (OS and PS). It's shame. I was really hoping B_Jacobson had found a fix. Doesn't seem either Adobe or Wacom!

      Regards, Brendan.

        S
        Sergio Lopez-Pineiro
        Participant
        November 24, 2022

        I'm running into the same issue: the Express keys that Photoshop 23 seems to use are the ones assigned to All Applications. Photoshop 23 ia not able to recognize/use the Express Keys specifically assigned for it within Wacom Tablet Preferences. Any help to fix this would be appreciated!

        S
        Sergio Lopez-Pineiro
        Participant
        November 24, 2022

        In case it helps to anyone, I reinstalled an older driver, and now everything seems to be working. I'm running:

         

        macOS Monterey version 12.6.1

        Photoshop 2023 Release 24.0.1

        Intuos driver 6.4.0-6 (Current is 6.4.0-9)

        PECourtejoie
        Community Expert
        PECourtejoieCommunity Expert
        Community Expert
        November 24, 2022

        Thank you very much for this important information. Did you report it to Wacom/their forums ?

        Trevor.Dennis
        Community Expert
        Trevor.DennisCommunity Expert
        Community Expert
        November 4, 2022

        I wonder if Wacom Preferences is looking at the previous version of Photoshop? 

        I don't know how to edit the target file path, so you might need to delete and add it again

          T
          tombaumannfotografie
          Participant
          November 23, 2022

          I've got the same problem. I deleted the file path and added it again. It still doesn't work. I had this problem already with PS 22. Could you solve the problem?

            B
            Brendan D RowlandsAuthor
            Inspiring
            November 23, 2022

            Hi Tom

            I have not been able to fix this yet. I did not notice too many issues with PS22  - occasionally I needed to reload via the backup - but definately not working with PS23. I have installed the previous version of wacom drive and I thought I'd fixed it but It turned out not to have worked. I have not tried to re-install PS22. I was wondering if its an OS issue. My Mac is a bit old and does not support the latest OS so I'm stuck on OS Monterrey.

             

            Has anyone seen these issues with the OS Ventura?

            Regards

              PECourtejoie
              Community Expert
              PECourtejoieCommunity Expert
              Community Expert
              November 4, 2022

              Hello, could the express-keys be software version linked (I.E. they would be linked to Ps 2022, not Ps 2023? ) This is a wild guess...

                B
                Brendan D RowlandsAuthorCorrect answer
                Inspiring
                November 3, 2022

                Adding to my first post on this.....

                 

                I have just tried using the previous version of the Wacom tablet driver (6.3.46-2) and this has fixed the issue for now.

                 

                Brendan

                  B
                  Brendan D RowlandsAuthor
                  Inspiring
                  November 4, 2022

                  Back again... actually the fix I reported yesterday lasted less than 24 hours. So if anybody has any other fixes please can you help. 

                  Thanks

                   

                  Brendan

                  Terms & ConditionsAccessibility statement
                  Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices