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August 18, 2017
Answered

"Wait for a Moment"... but never opens

  • August 18, 2017
  • 1 reply
  • 383 views

When I go to open Photoshop, it brings up the PDApp

and validates my license and then immediate goes to the screen that says "Wait for a moment"

...the wheel just spins endlessly and PS never opens.  Little help?

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

[Moved from Photoshop Elements to Photoshop Cloud... Mod]

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Correct answer olga_dav

Hi Bradley,

You can try to clean your mac with some special tools like CCleaner or something similar.

Sometimes it helps me to solve the problems like this, otherwise you may consider reinstallation of Photoshop or the whole Creative Cloud.

Hope that helps,

Best,

Olga

1 reply

olga_dav
olga_davCorrect answer
Participating Frequently
August 18, 2017

Hi Bradley,

You can try to clean your mac with some special tools like CCleaner or something similar.

Sometimes it helps me to solve the problems like this, otherwise you may consider reinstallation of Photoshop or the whole Creative Cloud.

Hope that helps,

Best,

Olga