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Participant
September 21, 2019
Answered

WARNING! Adobe software is not genuine.

  • September 21, 2019
  • 4 replies
  • 6961 views

BS! The adobe software I use and it it is many came with my mac when I bought it. I am sick and tired of getting the red warning logo each time I use the apps. Adobe needs to get the **** off of my PC so I can work!!

 

 

 

[Word redacted by moderator. This is a public forum.]

This topic has been closed for replies.
Correct answer Per Berntsen

The adobe software I use and it it is many came with my mac when I bought it.

If Photoshop was installed on the computer you bought, you would have to do a transfer of the license to be able to use it legally.

See https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

 

If you are getting a Non genuine notification, you might have a pirated version, or may be the original owner is already using it on two computers.

4 replies

Participating Frequently
April 12, 2021

These forums feel like the wild west sometimes huh

Derek Cross
Community Expert
Community Expert
April 12, 2021

Why?

Per Berntsen
Community Expert
Per BerntsenCommunity ExpertCorrect answer
Community Expert
September 21, 2019

The adobe software I use and it it is many came with my mac when I bought it.

If Photoshop was installed on the computer you bought, you would have to do a transfer of the license to be able to use it legally.

See https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

 

If you are getting a Non genuine notification, you might have a pirated version, or may be the original owner is already using it on two computers.

3234_Tyrol_drive
Participant
January 17, 2020

I want to know why I get this warning and I have payed up my dues - comunicate with me and get out of your castle

Adobe is a good program with very s...... unresponsive people on their board

 

January 17, 2020

Hi

Where exactly did you purchase your Adobe applications from

davescm
Community Expert
Community Expert
September 21, 2019

If you have registered software go to your account and confirm that, then contact Adobe Genuine Software using the contact details in the message.

If someone else sold you the software then you may need to contact them after contacting Adobe.

Dave

 

Derek Cross
Community Expert
Community Expert
September 21, 2019

Is it Photoshop CS5/6?