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Participant
January 8, 2020
Question

What happens to app preferences when I deactivate/reactivate my account?

  • January 8, 2020
  • 1 reply
  • 138 views

Does anyone know if you deactivate Creative Cloud and then reactivate it later, do you have to reset all your preferences? I have tons of presets, actions, preferences, etc. in Photoshop and Lightroom. If my account expires and I reactivate it, do I lose all that stuff?

 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
January 8, 2020

Hi there,

The preferences will stay on your computer, however, you can back up the preferences for future use: https://helpx.adobe.com/in/photoshop/using/preset-migration.html

 

Regards,
Sahil