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FaridSani
FaridSani
Participant
October 22, 2020
Question

When ever I try to resize an image Photoshop freeze and crash !

  • October 22, 2020
  • 1 reply
  • 265 views

When ever I try to resize an image, Photshop freeze and crash !

Even if I want to resize a 1200 pixels to 600 pixels it may happen! But if I try to resize from 1200 to 1000 it wont crash . When down sizing from bigger file ( for example 4-5k pixels wide ) to small files it freezes for sure !

PS : I have enaugh memory and also free disk space ( at leaset 20-30GB )...

I have updated to Photoshop 2021 but the problem exists .

 

Meanwhile I have to use script-image procesor to do all of my resizing issues !

This topic has been closed for replies.

1 reply

MarekMularczyk
Community Expert
MarekMularczykCommunity Expert
Community Expert
October 22, 2020

Have  you tried resetting Photoshop preferences?

Adobe Community ExpertAdobe Certified Professional
FaridSani
FaridSaniAuthor
Participant
November 9, 2020

Hi, thanks for your reply, 

 

I did below steps to reset : 

  1. Press Ctrl-K (PC) or cmd-K (Mac).
  2. Click on "Reset Preferences on Quit" in the "General" tab and press OK to confirm.
  3. Press OK to close the Preferences window.
  4. Restart Photoshop.

 

The problem still exists !

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