when I open photoshop it won't let me login

Forum|Forum|5 years ago
August 27, 2020
1 reply
1893 views

i put in the right password and it wont let me do anything it keeps saying its wrong when i go to open the app

How to
Mac
Performance
Download and install
Actions and scripting
Problem or error

This topic has been closed for replies.

Akash Sharma

Legend

Hi there,

Sorry to hear that you can't get into Photoshop as it won't let you sign in.

Which version of Photoshop are you using? Are you launching Photoshop from the Creative Cloud Desktop app? Are you getting any error message while you attempt to sign in?

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html and let us know if that helps you log in?

Thanks,

Akash

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