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Participating Frequently
September 27, 2018
Answered

When I try to print it closes Photoshop

  • September 27, 2018
  • 3 replies
  • 7406 views

Whenever I try to print something, it closes the Photoshop program. Frustrating!!

I have tried printing a few different types of files. And I am able to print in other programs.

Anyone else having this issue? Anyone have an idea on how to resolve this?

Thanks

    This topic has been closed for replies.
    Correct answer NB, colourmanagement

    Hi,

    how frustrating

    print issues are often solved by a Photoshop reset

    there are straightforward instructions here:

    Preferences in Photoshop

    I hope this helps

    if so, please do mark my reply as "helpful" and if you're OK now, please mark it as "correct" below, so others who have similar issues can see the solution

    thanks

    neil barstow, colourmanagement

    3 replies

    NB, colourmanagement
    Community Expert
    NB, colourmanagementCommunity ExpertCorrect answer
    Community Expert
    September 27, 2018

    Hi,

    how frustrating

    print issues are often solved by a Photoshop reset

    there are straightforward instructions here:

    Preferences in Photoshop

    I hope this helps

    if so, please do mark my reply as "helpful" and if you're OK now, please mark it as "correct" below, so others who have similar issues can see the solution

    thanks

    neil barstow, colourmanagement

    chart92168853
    Participating Frequently
    September 28, 2018

    This resolved the issue. Luckily I have not made many preference changes so I just did the reset and didn't bother saving my preferences.

    lambiloon
    Community Expert
    Community Expert
    September 27, 2018

    yes go to windowns control panel there can add another printer device in list and then do your work in Photoshop....Thanks.

    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
    JJMack
    Community Expert
    Community Expert
    September 27, 2018

    How is Photoshop closed? Do you get any error message is there a crash report? What os and version what ps version???? What is your "It" that closes Photoshop program

    Supply pertinent information for quicker answers

    • The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
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    JJMack
    chart92168853
    Participating Frequently
    September 27, 2018

    Adobe Photoshop 2017 CC  Recently updated (problem happened before and after update)

    I am running Windows 10

    Intel Core i7-7500 CPU 2.70GHz 2.90GHz Processor

    64-bit op sys, x64 based processor

    There is no error messages/codes....photoshop just closes when I click the print button under the Files tab.

    lambiloon
    Community Expert
    Community Expert
    September 27, 2018

    Hi just checked try to add another fake printer information in your system and try to print it hope it solves the issue....Thanks.

    Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional