white screen showing up while editing

Forum|Forum|5 years ago
March 9, 2021
1 reply
783 views

everytime I am editing (for example brush) there is a white window/screen showing up and I can't see the picture anymore I wanted to edit. After i finished clicking the normal picture appears again. This is so annoying! Does anybody can help?

This topic has been closed for replies.

Kevin Stohlmeyer

Community Expert

Try going to your performance preferences and turn off "Use Graphics Acceleration".

If that works, then it points to an issue with your graphics card.

What is your setup - Photoshop version, OS, Video driver versions, etc.

L

Laurin5C86Author

Participant

where do I find the performance preferences? I have a Mac OS, Photoshop CC 2019

Kevin Stohlmeyer

Community Expert

You need to check for updates to your Photoshop. This was an issue back in CC2019 that updates took care of.

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