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photodave49
Participating Frequently
March 19, 2018
Answered

Why can't I open files in new update?

  • March 19, 2018
  • 3 replies
  • 1127 views

up till now I've had no problem opening large files tried to open one I opened yesterday and I get Couldn't complete request. Not enough room to display this document. Even trying a simple jpeg I get that.

    This topic has been closed for replies.
    Correct answer c.pfaffenbichler

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

    Are Photoshop and OS fully updated?

    What have you done for trouble-shooting so far?

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    And did you do a Forum search before posting?

    Re: There isn't enough room to display this document => bug !

    There isn't enough room to display this document error code

    3 replies

    Kukurykus
    Kukurykus
    Legend
    March 19, 2018

    For anyone who wants to get to know why it happens check: There isn't enough room to display this document => bug !

    P
    photodave49Author
    Participating Frequently
    March 19, 2018

    Thanks tried the change file name option sorry I didn't check first I thought it was related to the new up-date

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 19, 2018

    No harm done; I hope the advice from those threads works out for you.

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    March 19, 2018

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

    Are Photoshop and OS fully updated?

    What have you done for trouble-shooting so far?

    Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

    https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

    And did you do a Forum search before posting?

    Re: There isn't enough room to display this document => bug !

    There isn't enough room to display this document error code

    Kukurykus
    Kukurykus
    Legend
    March 19, 2018

    Thanks for helping new comer, but this is already known bug, that has been reported:

    Photoshop: There isn't enough room to display this document | Photoshop Family Customer Community

    So 'Graphics Processor Settings', updates and other tricks cannot help as far as someone (like me ) wants to use Tools Bar beeing undocked and placed some distance from left workspace edge. I guess you didn't experience it yet, but I'm curcious, if you do like in that topic so undock your Tools Bar and put in center of screen your files while opening get smaller size, and additionally when you move Tools Bar to bottom of screen a Warning message pops up? I just want to make sure it happens for everyone as not many people complain for it :/

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 19, 2018

    I seem to have no such issues with 19.1.2 on MacOS 10.12.6.

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