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Participant
June 2, 2024
Question

Why do you add instruction. I lost four sheets of paper because it added instructions I didn't need.

  • June 2, 2024
  • 2 replies
  • 355 views

Why does photoshop have so many instructions that I don't need or want. I understand some one who hasn't used a printer before. I've been using this printer for 6+ years and before that I worked in a dark room. Now I can't get anything to work. I tried to print a photo and had to do something else. I went back to my printer and found two sheets of  Canon 13X19 paper in my out feed with a few lines of instructions. I spent an hour trying to figure out how to stop it. I hit NO and it came back the next time I tried to print. I gave up. Now I'm out Four dollars in paper. I'm glad I didn't have a longer run. I've already writen people waiting on photos that they need to find someone else. I've been a part time photogarpher for 50 years and I just took the chips out my cameras and gave up. I hate change for the sake of change! What does "enter a body" mean?

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2 replies

davescm
Community Expert
Community Expert
June 4, 2024

I've never seen anything printed here apart from the image output I have specified.

What are these 'instructions' you see printed?

Please show your printer dialogue.

Before printing, check your windows system to make sure no output is already queued for the printer - also try pressing spacebar when selecting print, in Photoshop,  in order to reset the Photoshop print dialogue.

 

Dave

Participant
June 10, 2024

Hi Dave,

I have a number of problems--not all are Photoshop. Widows and MS are big problems. About five or six years back MS updated my computer. I was going to bed and told it to go ahead.. In the morning when I turned my screen was blaci with the blue MS box in the middle. It took my buddy who is a programer with his own software company over 30 hours to find and restore my stuff on my computer. I'm a photographer and I work by myself so I don't need all the junk like the cloud--nothing but a big target.

I didn't make any changes to my computer. I think MS did. I finished up a photo and wanted to print it. It was on my screen. I have a Pixma PRO 100. I set everthing up the way I normally do. I was using Canon paper.

 

My wife tore up the print out, but I saved part of a page:

 

- Check 5: Confirm that the media type and paper size settings correspond with the loaded paper.

-Ceck 6: Make sure that there are not any foreign objects in the rear tray or Manual feed tray.

etc. etc.

I don't know where this came from because I didn't ask for instructions. I've been using the same printer and computer for many years. My daughter prints stuff, but not on the Cannon. She knows more about computers and printing stuff then I do.

D Fosse
Community Expert
Community Expert
June 10, 2024

There is nothing in Photoshop that would do this.

 

This has to be some kind of printer diagnostics/help function.

c.pfaffenbichler
Community Expert
Community Expert
June 4, 2024

Feature Requests (Idea) and Bug Reports are registered at Adobe, otherwise this is essentially a user Forum, though thankfully some Adobe employees do occasionally chime in.

 

What were the printed »instructions« you mention? 

What were the actual print settings you chose?