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P
parasam
Inspiring
April 30, 2024
質問

Why has Photo Restoration neural filter has been disabled for many months now?

  • April 30, 2024
  • 返信数 3.
  • 1825 ビュー

I'm running v25.9.0 (beta) on Win11Pro x64. The Photo Restoration filter (which used to work well) has been disabled for over three months on many successive beta builds. When will this be fixed?

    このトピックへの返信は締め切られました。

    返信数 3

    P
    parasam作成者
    Inspiring
    July 7, 2024

    This issue still  persists, even after several updates to the program. The issue shows up on either the latest beta or the latest release version. I have updated all drivers to the latest versions. Nothing solves this!

     

     

    Adobe Photoshop Version: 25.11.0 20240626.m.2679 509bf35 x64
    Number of Launches: 41
    Operating System: Windows 11 64-bit
    Version: 11 or greater 10.0.22631.3737
    System architecture: Intel CPU Family:6, Model:13, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
    Physical processor count: 8
    Logical processor count: 16
    Processor speed: 2611 MHz
    Built-in memory: 130257 MB
    Free memory: 83561 MB
    Memory available to Photoshop: 103182 MB
    Memory used by Photoshop: 70 %

    ======= GPU
    Native API stable: True
    OpenGL API stable: True
    OpenCL API stable: True
    GPUDeny: 0
    GPUForce: 0
    useGPU: 1
    useOpenCL: 1
    isGPUCapable: 1
    isGPUAllowed: 1
    GPUName: NVIDIA RTX A5000 Laptop GPU
    GPUVendor: NVIDIA
    NVIDIA RTX A5000 Laptop GPU UNKNOWN, NVIDIA
    Intel(R) UHD Graphics UNKNOWN, INTEL
    IsNativeGPUCapable: 1
    IsOpenGLGPUCapable: 1
    IsOpenCLGPUCapable: 1
    HasSufficientRAM: 1
    GPU accessible RAM: 16,191 MB
    Required GPU accessible RAM: 1,500 MB
    UseGraphicsProcessorChecked: 1
    UseOpenCLChecked: 1
    Windows remote desktop: 0
    Windows available feature level: 12.2
    Windows required feature level: 12.0
    Windows has required feature level: 1

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    July 8, 2024

    As I said earlier, it's working for me with Windows 11.

     

    I replaced my computer April 23 because a lot of the Neural filters were crashing Photoshop.  The old system was running Windows 10 with an RTX2070 and had 64Gb RAM and an i9 7900X and was six years old.

    My new system has a i9-13900K, RTX4080, 64Gb RAM and Photoshop has never crashed onces when using Neural Filters, Parametric filters or any of the functions that were problematic with the old system.

    How old is your laptop?  It's clock speed is low for Photoshop.  Perhaps its spec is marginal.

    L
    Lumigraphics
    Legend
    April 30, 2024

    The beta is just for testing, NOT for production. What happens in the release version?

    P
    parasam作成者
    Inspiring
    May 1, 2024

    Exactly the same thing. Release 25.7.0 gives the same error. I have updated all drivers, apps, Windows. No change. The odd thing is this filter was working perfectly until about 2 months ago, then stopped.

     

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    May 1, 2024

    Nvidea doesn't tell me if 31.0.15.3645 is the game ready or studio driver.  The studio driver works better with Photoshop. 

    Do you have more than one RTX5000 GPU?  Photoshop tends not to play nicely with multiple GPUs, but is better if they are identical.

    It's obviously a very powerful laptop, but my gut tells me your issue is related to your system being a laptop.  I don't know enough to  tell you if DirectX iis better than OpenGL.  You appear to be using the latter.  @CShubert  could advise on that.

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    April 30, 2024

    It's been working OK for me on Windows 11. 

     

    I wonder if it is your GPU settings?  It seems likely it will need GPU acceleration.

    Check out the GPU FAQ to start with. 

    Then go Help > System Info > Copy  and paste to this thread?  Thanks

    Trevor.Dennis
    Community Expert
    Trevor.DennisCommunity Expert
    Community Expert
    April 30, 2024

    Looking at your post and seeing you are using Windows, if you have a Nvidea GPU, are you using the Studio driver?

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