Why my student account is automatically renewed?

Forum|Forum|6 years ago
March 5, 2020
4 replies
385 views

Hi,everyone.

I was buy a photoshop ,but I just find out the plan is taking my money,I don`t konw why my student account is automatically renewed,I didn`t choose automatic renewal in the first time, I only want use the app one month, ONE MONTH,the app is taking my money.And I am worry about my perants`s money,and Can I get a refund?I really need some help.I don`t konw what do.

Import and export

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davescm

Community Expert

The terms of the educational discount are that a 12 month commitment is required.

https://www.adobe.com/uk/offer-terms/ccm_ste_offer.html

https://www.adobe.com/uk/creativecloud/buy/students.html?gclid=EAIaIQobChMI_tjlnoGD6AIVjLHtCh22JAzVEAAYASAAEgL3UfD_BwE&sdid=8RVC59MK&mv=search&ef_id=EAIaIQobChMI_tjlnoGD6AIVjLHtCh22JAzVEAAYASAAEgL3UfD_BwE:G:s&s_kwcid=AL!3085!3!397231720022!b!!g!!adobe%20teacher%20student%20edition

Dave

T

Test Screen Name

Legend

All Adobe subscriptions auto renew. It's in the contract you accepted. Your job is to read it, or life will hold many unpleasant surprises. I hope you took out the $30/month contract, since otherwise your contract promised to pay for the year.

Y

youthful_Canvas5E78Author

Participant

I feel like I`ve been robbed by this company.....I want my money back,if I cancel this plan on my own,they will take some my money too because I"Brach of Contract",is that serious?I don`t what to do now