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Participant
March 5, 2020
Question

Why my student account is automatically renewed?

  • March 5, 2020
  • 4 replies
  • 385 views

Hi,everyone.

 I was buy a photoshop ,but I just find out the plan is taking my money,I don`t konw why my student account is automatically renewed,I didn`t choose automatic renewal in the first time, I only want use the app one month, ONE MONTH,the app is taking my money.And I am worry about my perants`s money,and Can I get a refund?I really need some help.I don`t konw what do.

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4 replies

Legend
March 5, 2020

All Adobe subscriptions auto renew. It's in the contract you accepted. Your job is to read it, or life will hold many unpleasant surprises. I hope you took out the $30/month contract, since otherwise your contract promised to pay for the year.

Participant
March 5, 2020

I feel like I`ve been robbed by this company.....I want my money back,if I cancel this plan on my own,they will take some my money too because I"Brach of Contract",is that serious?I don`t what to do now

Derek Cross
Community Expert
Community Expert
March 5, 2020

Maybe you signed up for a yearly plan -- always read the small print!

Anyway, phone Adobe and carefully explain the situation.

Derek Cross
Community Expert
Community Expert
March 5, 2020

Get in touch with Adobe, we can't help with subscription issues on the forum.

Participant
March 5, 2020

Okay I try