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boris_kovachev
Inspiring
December 3, 2020
Answered

Will Not enough memory (RАМ) be fixed some day?

  • December 3, 2020
  • 2 replies
  • 367 views

Hello all,

 

As I can see from the forums the Not enough memory (RАМ) problem is a common issue. Unfortunately it is still an issue. I already dropped Photoshop as a software, because nothing helped. My Question is will this be ever fixed? I am still paying full Creative pack because of the other apps, but there is no compensation, even no working solution for Photoshop.

 

I post this :
https://community.adobe.com/t5/photoshop/not-enough-memory-r%D0%B0%D0%BC-still-not-fixed/m-p/11582409?page=1#M483142

 

But no solution was given. As you you will see some of the answers blame the two video cards latops for this poblem... My old laptop is 8 years old, two video cards and old version of photoshop - it still works. Yes slowly but works. On my new laptop with everything up to date - Windows, Creative cloud apps e.t.c. - I can't edit and save even a simple photo. It's a shame for Adobe.

This topic has been closed for replies.
Correct answer boris_kovachev

Hi all,

 

I had a chat with Adobe suport and I found a solution which worked for me. 

Here are the stepa:

 

1. Open Adobe Creative Cloud app and check if you have more that one version of photoshop. If there is more that one, uninstall the older version and leave only the newest.
2. *This step will erase your brushes, colors, presets etc.!
Press and hold the Control + Shift + Alt keys together and open the Photoshop through Creative Cloud while holding the keys. 
You will see a pop-up prompting you to delete the settings of Photoshop, please choose "Yes" - Keep the three buttons pressed until you see the pop up -it will pop up before photoshop loads.

 

This solution works for now.

2 replies

B
boris_kovachevAuthorCorrect answer
Inspiring
December 9, 2020

Hi all,

 

I had a chat with Adobe suport and I found a solution which worked for me. 

Here are the stepa:

 

1. Open Adobe Creative Cloud app and check if you have more that one version of photoshop. If there is more that one, uninstall the older version and leave only the newest.
2. *This step will erase your brushes, colors, presets etc.!
Press and hold the Control + Shift + Alt keys together and open the Photoshop through Creative Cloud while holding the keys. 
You will see a pop-up prompting you to delete the settings of Photoshop, please choose "Yes" - Keep the three buttons pressed until you see the pop up -it will pop up before photoshop loads.

 

This solution works for now.

A
Anonymous
December 3, 2020

Hi

That's a question we can't answer for you here, this is a user to user forum, you can of course post on the Adobe Feedback Forum which is monitored by Adobe engineers

    B
    boris_kovachevAuthor
    Inspiring
    December 4, 2020

    Hi Ged and thanks. Will definetly post there.

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