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WEIMIN31788302mob4
Participant
August 21, 2023
Answered

win7 pro 64位操作系统安装PS CS6输入序列号后提示无法连接到internet

  • August 21, 2023
  • 1 reply
  • 377 views

64位win7 专业版安装PS CS6输入序列号激活提示无法连接到internet,电脑联网是正常的，请问原因?使用脱机激活方式,提示请求代码和序列号错误,该序列号拨打Adobe的400电话确认过有效, 请问原因?

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Correct answer Kevin Stohlmeyer

Hi @WEIMIN31788302mob4 I'm wondering if your activation code has been used more than twice and so it's not allowing you to use it again. Contact Adobe Support again and ask if they can reset your activation count or deactivate the previous installs.

1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
August 21, 2023

Hi @WEIMIN31788302mob4 I'm wondering if your activation code has been used more than twice and so it's not allowing you to use it again. Contact Adobe Support again and ask if they can reset your activation count or deactivate the previous installs.

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