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Veshkau
Participating Frequently
August 20, 2020
Question

Windows Ink - Photoshop 21.2.2 update is unusable on Windows

  • August 20, 2020
  • 4 replies
  • 1452 views

As many of us know, the issues with Windows Ink have been a long time pain, but at least we had a workaround. After updating to 21.2.2 pressure sensitivity was again broken, and after some digging I read that the PSUserConfig workaround had to be reversed. So now, we're forced to use Windows Ink. The pressure sensitivity may have been fixed by the latest update but there is a laundry list of issues that forcing Windows Ink brings up, including alt/control/shift bubble messages that can't be disabled, right click pen button not working, and delays in strokes, transforms and other cursor movement. It's thoroughly maddening and has made the software unusable. I've spent most of a working day unsuccessfully trying to figure out workarounds. I now have to revert versions and restore as much as I can from settings backups.

 

Pretty please, reverse the changes.

    This topic has been closed for replies.

    4 replies

    S
    Sam Shimota
    Participant
    November 22, 2021

    Did anyone ever figure out a workaround for this? I'm going through the maddening cycle right now, in which I have to choose one of the following:

    1. Use Windows Ink. Photoshop sees pen pressure and the tools work, but right-click is broken (across entire OS, including all other Adobe apps).

    2. Do not use Windows Ink. Right-click works, but Photoshop cannot see pen pressure. This is my preferred method, as I can actually navigate software as expected, but it effectively reduces my Cintiq to a glorified mouse.

    S
    Sam Shimota
    Participant
    November 22, 2021

    Okay, after a little bit of searching, I found an answer. JJMack posted it in another thread:

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/windows-ink-pen-pressure-problem-with-wacom/m-p/11733005

     

    To summarize:

    1. Disable Windows INK for Photoshop only in Wacom Tablet Properties (leave it on for "All Other" and add an exception for Photoshop).

    2. Find the following folder:
    [Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\[Photoshop_version]\[Photoshop_version]Settings\

    3. Create a text file called PSUserConfig.txt.

    4. Input the following into that text file (NOTE: version number--"CC 2019," below--should probably match Photoshop version):

    # Use WinTab in PS CC for Wacom Tablet not INK

    UseSystemStylus 0

    # Transform CC 2019 scale mode unconstrained

    TransformProportionalScale 0

    5. Save and close, and restart Photoshop.

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    August 21, 2020

    Have you disabled Windows INK press and hold Right Click settings?

     

    Please post your laundry list of issues  with INK I have read about Performance and lag.  And confermed the The clone stamp brush tracking does not work using a Pen but works when using a mouse.  I havs not found a way of turning off windows Pen Feedback in Windows 10. the get rid of the Alt, Ctrl, Shift, Win Feedback in Application when Pens use Windows INK imterface. 

    JJMack
    V
    VeshkauAuthor
    Participating Frequently
    August 21, 2020

    @JJMack - Thank you, but I have the right click settings already disabled for windows ink, with the wacom pet settings as right-click for the button. In photoshop it now either does nothing, only works if held for a second or so, or left clicks instead, depending on where the cursor is at the time / the current phase of the moon.

     

    For the current issues, there is a thread here which has most of them listed: 

    https://feedback.photoshop.com/photoshop_family/topics/photoshop-pen-tablet-windows-ink

     

    There are some extra ones such as being unable to move a layer while holding control (either it lags out or does nothing, and then draws a straight line on the canvas when ctrl is released).

     

    I can't find any option in the windows ink settings to switch off the yellow message boxes for ctrl/alt/shift. Do you happen to have a screenshot?

     

    Thanks again.

    Steve

     

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    August 21, 2020

    The setting to turn Pen Feedback off do not work in Windows 10.  They are in Windows setting pen & Windows Ink.

     

    Its not Adobe Windows Settinf Panel makes the registery changes gowevet Windows dtill displat the pop-up cursors.

     

     

    JJMack
    davescm
    Community Expert
    davescmCommunity Expert
    Community Expert
    August 20, 2020

    You are right in that your tablet now needs to be set to use Windows Ink and, to retain pen pressure, the PSUserConfig.txt file needs to be removed.

     

    @Veshkau - this is a user forum answered by volunteers. We do not work for Adobe. You can raise bug reports/feature requests at the link below , where they will be seen by Adobe staff.
    https://feedback.photoshop.com/photoshop_family

     

    Dave

      V
      VeshkauAuthor
      Participating Frequently
      August 21, 2020

      @Davescm Thank you Dave. I was hoping that someone in the community may have figured out a workaround, but I will certainly provide feedback via the link. Thanks again.

      Z
      zChrissu
      Participant
      August 20, 2020

      i have the same problem i tried all what i could do the old trick doesnt work anymore and when i use windows ink it says there is no pressure its really sad bcs i like the programm need really help

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