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Participating Frequently
April 5, 2020
Question

Won't let me open or start a new file.

  • April 5, 2020
  • 1 reply
  • 453 views

I went to go open up a file and it wouldn't let me, kept on saying "Could not complete the open command because too many files were selected for opening at once" when I was trying to open ONE file. I also tried to start a new file and got this: "Could not create a new document because there are too many files open. Try closing some windows and try again" I literally have ONE window open. I'm assuming it's a bug or a glitch? This has been happening every now and then and it's ridiculous especially considering that I pay for this every single month.

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1 reply

Eugenio.NYC
Participating Frequently
April 5, 2020

Hi, try to reset preferences

https://helpx.adobe.com/photoshop/using/preferences.html

Regards

E