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Participant
October 6, 2021
Question

Wont let me use photoshop and no desktop app icon

  • October 6, 2021
  • 1 reply
  • 110 views

Hey im new to photoshop and computors in gerneral but i have an issue, when i try to use photoshop a pop up keeps coming up to have me sign in even thoough i can clearly see im signed in, when i try to sign in it just pops up again after a second and when i try to exit the pop up it shuts down the whole thing. another thing to note, since i installed photoshop it hasnt had an icon.

 

 

I had to uninstall photoshop to try to fix a problem it was having and now my creative cloud is giving me an infinite loading animation

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1 reply

Bojan Živković11378569
Community Expert
Community Expert
October 6, 2021

 Yesterday I had problem with CC app with several error messages that I do not know from where comes, perhaps from CC desktop app. I restarted Win and thing fixed. Have you tried restarting Windows?