"Your Graphics Processor Is Incompatible", I'm using NVIDIA® GeForce RTX™ 4050, hp omen 16-wd0770TX

Forum|Forum|1 year ago
August 14, 2024
4 replies
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Hi all

My GPU is NVIDIA® GeForce RTX™ 4050 and my laptop is HP OMEN 16-wd0770TX, still i am seeing this "Your Graphics Processor Is Incompatible" when opening photoshop. i think my PC is more than capable for GPU compatibility.

"Your Graphics Processor Is Incompatible" this is the popup i am seeing while opening(i will attach screenshot )

I am on Windows 11 with DX12.

i have checked the driver update in device manager it is up to date and then i have updated my whole PC in settings also i have set photoshop.exe to high performance in graphic usages also updated my graphic driver to latest in th NVIDIA app. soo yeah

the version of the photoshop is 25.9 (yes not updated but i didn't think this should cause a problem because this started from last week not from may 22(version release date))

the plaform is windows 11 with latest version and updates

and the rest i have told what i am facing sooo.......

Can you help me fix this !!

Thanks all

Windows

This topic has been closed for replies.

davescm

Community Expert

Make sure the NVidia high performance driver is set for Photoshop and sniffer.exe (which is the part of the app that detects the GPU).

You may need to disable any integrated graphics

Dave

N

Noob_Aloo0284Author

Participating Frequently

Already done this.

D Fosse

Community Expert

Please post the full Help > System Info from Photoshop.

That GPU should work just fine, so there's something in the configuration that throws it off. It's not actually "incompatible" - it's not recognized or found at all.

N

Noob_Aloo0284Author

Participating Frequently

here is the file

shreya_photoshop.txt

Peru Bob

Community Expert

Try updating or rolling back your graphics driver directly from the NVIDIA site. Do a clean installation of the latest Studio Driver (NOT the Game Driver).