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DarylGS
Known Participant
January 4, 2018
Answered

Zoom Not Working When Mouse Button Held Down

  • January 4, 2018
  • 1 reply
  • 1752 views

Hello Forum

I'm having an issue where the zoom tool does not smoothly zoom in when I hold the mouse button down.  If I hold down the mouse button, nothing happens except when I release it and it gives me a set magnification.  The "scrubby" function for zooming is not working either.  I'm using PS CC 2018 on a Windows 10 64-bit PC with 24 GB of RAM, dual displays with an onboard NVIDIA GeForce GTX 645 (1 GB) card.  One monitor is connected via HDMI and the other monitor (for photo editing in PS) is connected via DVI

FYI -- Under Preferences > Performance > Graphics Processor Settings there is nothing listed by "Detected Graphics Processor" and the "Use Graphics Processor" is grayed out.

Any help would be appreciated.

Thanks

DS

    This topic has been closed for replies.
    Correct answer

    Hi

    I'd imagine there's an issue with your GPU driver take a look here

    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

    You may need to download the latest driver for your GPU from here

    Download Drivers | NVIDIA

    Also take a look at this thread and see if it helps, you need to add Photoshop to the 3D settings in the Nvidia control panel

    Can't get GPU to be recognized - crash

    I was to lazy to do up screenshots again so take a look at my reply, hopefully that will help

    1 reply

    A
    Anonymous
    Correct answer
    January 4, 2018

    Hi

    I'd imagine there's an issue with your GPU driver take a look here

    Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

    You may need to download the latest driver for your GPU from here

    Download Drivers | NVIDIA

    Also take a look at this thread and see if it helps, you need to add Photoshop to the 3D settings in the Nvidia control panel

    Can't get GPU to be recognized - crash

    I was to lazy to do up screenshots again so take a look at my reply, hopefully that will help

    D
    DarylGSAuthor
    Known Participant
    January 4, 2018

    It's true....the older I get, the stupider I get.....  Yeah, uninstall, update drivers, reinstall........ 

    Well....thanks for pointing me in the direction I should have been going in the first place.....works fine now.  Maybe I need more caffeine...

    A
    Anonymous
    January 4, 2018

    No worries, glad I could help

    Tried caffeine before didn't work for me, had a few beers and that done the trick LOL

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