Skip to main content
T
tomp64123286
Participant
March 16, 2017
Answered

zooming in and out disables layer masks. Why?

  • March 16, 2017
  • 2 replies
  • 2500 views

Hello,

I'm encountering a glitch where at certain zoom values my masks get disabled.

For example at At 60% it's fine but when I zoom out to 50% all the masks are disabled and you can just see all my paintbrush work splodged all over the screen.

Any ideas what's causing this?

This topic has been closed for replies.
Correct answer c.pfaffenbichler

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

2 replies

Sef McCullough
Community Expert
Sef McCulloughCommunity Expert
Community Expert
June 11, 2018

I have the same issue in CC 2018. Is an incredible pain. At certain zoom ratios, a mask on one of my layers is disabled. At others it still works. I found one workaround - Cmd A to select all, Image>Crop. Not ideal as you are cropping to your document bounds, losing anything outside the frame. But it seems to work.

Yeah agreed - as stated above, turning off the GPU is not an acceptable fix. At least not for professionals.

    L
    Lukas18013421vsnt
    Participant
    August 2, 2023

    5 years later - 2023 - still the same. Some clipping mask disappear in certain zoom. Really painfull. How can I do onlines with clients? Shame Adobe shame!

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    August 2, 2023

    Have you checked whether your GPU meets the requirements? 

    Whether the GPU driver may be the problem? 

    etc. 

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity ExpertCorrect answer
    Community Expert
    March 16, 2017

    Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

    T
    tomp64123286Author
    Participant
    March 16, 2017

    Yes it does! Thank you!

    However,  do you know what am I missing out on if I turn that off?

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    March 16, 2017

    It is no proper solution as it invalidates GPU dependent features (like the Rotate View Tool, improved Liquify performance, …) but it indicates problems with the GPU driver or the OS.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices