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Participant
July 29, 2021
Question

Монтажные области в файлы. Ошибка.

  • July 29, 2021
  • 1 reply
  • 658 views

С недавнего времени не могу экспортировать монтажные области в файлы. Раньше все работало прекрасно. Теперь выходит ошибка. Как решить эту проблему?

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1 reply

Akash Sharma
Legend
July 29, 2021

Hi Dimos,

 

Sorry that you're getting an error message that says "General Photoshop error has occured".

 

Which version of Photoshop are you using and what is your computer's OS?

 

If you're using the latest version of the app the please note that Photoshop's GPU requirements have increased for 22.3.4

 

Try the solutions here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

 

If your card is not supported you may need to upgrade your graphics card. 

 

Thanks,

Akash

Bok5FC5Author
Participant
July 29, 2021

Hi Akash

 

Everything worked fine a couple of weeks ago. I did not change the components of the computer and the operating system.

 

I am using Windows 10 Pro 20H2 (latest version).
Intel(R) Core(TM) i7-10700 CPU
RAM 16.0 GB
Video Nvidia RTX2070

Adobe Photoshop version: 22.4.3 20210708. r. 317 bb896cc x64 (automatically updated)

 

Please tell me how to solve this problem?