Skip to main content
Participant
October 8, 2023
Question

All “My Looks” disappeared!

  • October 8, 2023
  • 2 replies
  • 190 views

Years worth of "My Looks" just disappeared! 

Please help with how to get them back! 😢

This topic has been closed for replies.

2 replies

Neelamk
Legend
October 18, 2023

Hi @alysonfirefly ,

 

We are sorry for you difficulties. Please help us with your device details and the Phosohop Express version installed in your device. 

When you initially install Photoshop Express, the Looks are available across several categories. Latest categories such as B&W, Portrait, Nature, Pop Color, and Duo Tones contain new and old Looks in each category.

You can refer to the following table to locate the category of a specific Look:

B&W

Portrait

Nature

Pop Color

Duo Tone

60sTVGrab

VignetteGlow

Bright

Orange

Magenta

HiContrastBW

Orton

Cinematic

Aqua

Green

Infrared

VignetteBlue

Classic

Blue

Mint

Pinhole

VintageII

Colorful

Green

Orange

SepaiII

WarmVintage

Twilight

Magenta

Purple

SepiaIII

3D

TheBlues

Purple

Red

WhiteMist

Nostalgic

Verve

Red

Teal

Antique

Soft

Grain

Yellow

Gold

Selenium

Grungify

Fake

RGB

Salmon

Green Filter

Gleam

Vital

 

Dawn

 

 

Brew

 

Red Tint

 

 

 

 

Brown Tint

 

 

 

 

Green Tint

 

 

 

 

Blue Tint

 

 

 

 

Purple Tint

 

Please let us know if the above information provided is helpful and resolves your query.

 

Thank you,

Neelam

Tarun Saini
Community Manager
Community Manager
October 18, 2023

Hi there,

 

Welcome to the community! I have checked the email that you've Creative Cloud all apps plan under your account on the community. Could you please let us know if you've recently reinstalled the app? We're you signed in with the same email before? 

 

We're here to help, just need some info.

 

Regards,

Tarun