Skip to main content
A
alysonfirefly
Participant
October 8, 2023
Question

All “My Looks” disappeared!

  • October 8, 2023
  • 2 replies
  • 190 views

Years worth of "My Looks" just disappeared! 

Please help with how to get them back! 😢

    This topic has been closed for replies.

    2 replies

    Neelamk
    Neelamk
    Legend
    October 18, 2023

    Hi @alysonfirefly ,

     

    We are sorry for you difficulties. Please help us with your device details and the Phosohop Express version installed in your device. 

    When you initially install Photoshop Express, the Looks are available across several categories. Latest categories such as B&W, Portrait, Nature, Pop Color, and Duo Tones contain new and old Looks in each category.

    You can refer to the following table to locate the category of a specific Look:

    B&W

    Portrait

    Nature

    Pop Color

    Duo Tone

    60sTVGrab

    VignetteGlow

    Bright

    Orange

    Magenta

    HiContrastBW

    Orton

    Cinematic

    Aqua

    Green

    Infrared

    VignetteBlue

    Classic

    Blue

    Mint

    Pinhole

    VintageII

    Colorful

    Green

    Orange

    SepaiII

    WarmVintage

    Twilight

    Magenta

    Purple

    SepiaIII

    3D

    TheBlues

    Purple

    Red

    WhiteMist

    Nostalgic

    Verve

    Red

    Teal

    Antique

    Soft

    Grain

    Yellow

    Gold

    Selenium

    Grungify

    Fake

    RGB

    Salmon

    Green Filter

    Gleam

    Vital

     

    Dawn

     

     

    Brew

     

    Red Tint

     

     

     

     

    Brown Tint

     

     

     

     

    Green Tint

     

     

     

     

    Blue Tint

     

     

     

     

    Purple Tint

     

    Please let us know if the above information provided is helpful and resolves your query.

     

    Thank you,

    Neelam

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    October 18, 2023

    Hi there,

     

    Welcome to the community! I have checked the email that you've Creative Cloud all apps plan under your account on the community. Could you please let us know if you've recently reinstalled the app? We're you signed in with the same email before? 

     

    We're here to help, just need some info.

     

    Regards,

    Tarun

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices