Questions

I’m simply trying to make a short video with a .wav file as a narration with pictures changing at specific moments in the sound file. It is IMPOSSIBLE! Your product is broken and incredibly frustrating. I click on a specific time of the sound file and it’ll play different parts / times of the file, or if I go back, it will play a separately different part. It doesn’t work, and I can’t time visual transitions based on sound. It’s also incredibly frustrating trying to navigate the layers / timing, I have to zoom all the way out, move the timing bar, zoom in, and even that doesn’t work. Worst experience ever.

I scanned a picture using a canon printer that includes scanning.I saved the file both as a PDF and as Jpg.I opened the file on a PC wirh Photoshop.I cannot edit the file (Modify comes up with the inverse as the only option

I’m a paying subscriber to Photoshop Express and have been using the Remove Object feature for months without issue. It’s been one of the most valuable tools in my workflow. Today I suddenly got a message saying I’m out of monthly generative credits and have to wait until the 20th or upgrade to continue using it. This is extremely frustrating. When I subscribed, there was no mention of any usage limits on core tools like this. Now a feature I rely on regularly is locked unless I pay more? I understand Adobe is investing in AI tools, but adding a cap after users have already been paying for full access without clearly communicating the change feels misleading. If you’re going to change what the subscription includes, that should be made obvious and transparent up front. Can someone from Adobe clarify: When this policy changed?If current subscribers were notified?Whether there’s a way to access the full feature set I originally paid for without being pushed into anoth

I’m using the remove objects feature in Heal > Remove Objects, and whenever I try to remove anything it just says “Results could not be generated.” This has been happening multiple times and i’ve even tried doing it with an easy object to select in an image and it’s still not removing/generating anything. How is this able to be fixed? 

I was unable to open any document or image on Photoshop Online. The above message keeps showing when I try to open image.

I found what appears to be a clipboard format issue in Adobe Express Photos 6.6.2.Environment:Adobe Express Photos 6.6.2 Windows 10 Pro 22H2 Microsoft Outlook Classic (Microsoft 365)Steps to reproduce:Capture a screenshot using Adobe Express Photos with the Print Screen shortcut. Press Ctrl+V inside a new HTML email in Outlook Classic.Result:Outlook inserts the screenshot as a file attachment instead of an inline image.Expected result:The screenshot should be pasted directly into the message body.Investigation:Using InsideClipboard, Adobe Express Photos places the following clipboard formats:CF_BITMAP CF_HDROP FileContents FileGroupDescriptorW Shell IDList ArrayWindows Snipping Tool only places image formats (CF_BITMAP/PNG), and Outlook correctly pastes the image inline.Microsoft Word pastes the Adobe Express screenshot correctly because it uses the bitmap clipboard format, while Outlook prioritizes CF_HDROP and treats the clipboard contents as a file attachment.This suggests Adobe Exp

Experiencing the same issue others have trying to get PS Express to stop spinning the loading wheel and actually work. Yes, I uninstall/reinstalled and reset my phone, yes I have ample space on my phone, yes I logged out and back into my Adobe account, etc. PS Express was working fine and I was able to use it no problem until a couple months ago and now it’s just stuck on the loading screen and won’t load into the app. Literally can’t click on anything to log into my account or change settings or any of that.  iPhone 14, running iOS 26.4.2, 38GB of space left available. Couldn’t find any solutions in here that worked and have been using a free version of Canva for basic photo features that I already pay for with Adobe. Anyone actually gotten this issue resolved yet? 

Dear Photoshop I hope this message finds you well, In photoshop express on IPad when the user tries to use the functions within the face section > up and down, left down. It crashes out of the app immediately, this has been happening for multiple times already. User has already tired multiple solutions such as resetting iPad and deleting app and retry. Thanks 

My PNG files continue to show on a white background for any watermark I’ve ever used. I’ve double-checked them in Photoshop and elsewhere and there’s nothing wrong with them. I have a paid subscription for Photoshop Express on my iPhone, so this is very disappointing. Any help would be greatly appreciated. The screenshot is an example. 

Bonjour, J'ai payé l'abonnement pour 1 an ( j'ai eu la confirmation par mail et paiement débité) et malgré cela, je n'ai pas l accès premium. Possible de régler le souci svp ?

Ever since I got a new phone a week ago, I’ve logged back into my Photoshop Express app, which I’ve been using for my freelance artwork, and now the “Combine Photos” feature is gone. This is absolutely crucial for my job, and without it, I am unable to work. 

Face option zooms in then crashes when moving up or down. Happens daily on iPhone 16 Pro Max. Already tried reinstalling and restarting.

My PNG files continue to show on a white background for any watermark I’ve ever used. I’ve double-checked them in Photoshop and elsewhere and there’s nothing wrong with them. I have a paid subscription for Photoshop Express on my iPhone, so this is very disappointing. Any help would be greatly appreciated. The screenshot is an example of what happens.  

I have Photoshop Express in an iPhone Pro 12 and an iPhone 17. The 12 shows “Combine Photos” as an option (I use it all the time). The 17 doesn’t. So I cannot add layers.  And nothing happens when I tap “#Combine Photos” right under the search bar  

Hi everyone,I am working on editing product photos of diamond jewelry (rings and necklaces), but I am struggling to make the diamonds look more sparkling and realistic without over-editing.Currently, I am using:Brightness/Contrast adjustments Sharpening filters Basic dodge & burnHowever, the result still looks a bit flat and not as premium as professional jewelry ads.Can anyone suggest:The best techniques to enhance diamond sparkle? Any specific Photoshop tools or blending modes I should use? How to maintain a natural look while increasing shine?Also, if there are any recommended workflows or settings for jewelry photo retouching, I would really appreciate it.Thanks in advance!

Very disappointed with the removal of Photoshop Mix, the app worked perfectly. My Photoshop Express App shows no options to combine photos (or videos), or options to add layers. I can only edit a photo or create a collage. I signed up to premium on the assurance that the Mix features were present in Express, but that is not the case at all! Adobe's website is misleading, as it says you can combine photos by selecting the "combine photo" option from the home screen - this simply doesn't exist! I have cleared data, uninstalled and reinstalled the app but still no Mix features in sight. 

Since the latest Update 26.14.0.8704, the App crashes on startup. I‘m using an iPad Pro 10,5 with iPad OS 17.7.10. Support Chat told me, that iPad OS 18 is now necessary and I can‘t use the App any longer. WTF!?Why is the AppStore installing an Update which makes the App unusable on my iPad?Interestingly, as Apple Photos extension, everything is fine with the „simple“ functions. But I need to do advanced modifications which is only possible when starting the App directly from the home screen.  

i have a tool base website that made by Claude/cursor ai. but now the issue is the color scheming is not very good it looks that it made by vibe coding. suggest some good color scheming and layout that make difference and looks more professional and human made Pc Bottleneck Calculator

One day the combine photos was there on the app then it was gone. I have an iPhone. I Seth things about android but I am having this problem on iPhone. What happened to this? How do I restore it? Really feels like getting gypped when paying for a subscription with very few features and some they’re taking away.

Hello There, This is a late reply to this post, however did you ever manage to resolve the issue with downloading the uncompromised file? I am still facing the same issue, all my images are downloaded at 40% of original image size after using PS Express on iPad Pro M4. I have tried all the usual steps, including reinstalling app,  maximizing the save quality, clearing cache etc. however any image for example 30MB will be around 12MB after using PS Express. This 60% reduction has been consistent across all my images and I just cant find a way to avoid this loss in image.

I'm using Photoshop Express running under Windows 10. After editing a photo I click on the red X at the too-right of the screen to close the application. The system then brings up the 'Save changes' box in which I click 'Discard' and then the X in the top-right of this box. I then get the blue circle which goes round and round for a while but doesn't close the application. I then click on red X again on the top-right of the screen and get a message 'psexpresscore is not responding' with a choice of either waiting for the application to close or to close the program. Choosing the former does nothing. When I choose to close the program I get a message that the problem is being reported to Microsoft after which the application closes. Whilst this is all happening I've checked Task Manager and found that there is sufficient free memory and that the CPU is well below 100%. Not sure how to fix this. Ideas/suggestions would be much appreciated. Thank you. 

is there no way of contacting customer support?I have just paid for my renewal and now I’m unable to use my app.  things I have tried so far:* closing/re-launching the app* signing out and signing back in 

In the Heal option I am trying to use the Remove Objects AI option and cannot. How can I access my Remove Objects AI option?

When I use the text feature, it will not allow me to format it to one line of text. If I select the text box, it brings up transform, which only changes the size (or skews/distorts it). I want all words on one line. It's not a space issue, because I can transform the text box to a tiny size. When I write just two words it does multiple lines. When I write a short sentence, it will divide the words up on different lines with no rhyme or reason. I don't want to use the premade text styles. I've searched online for an answer and it seems a lot of other people have the same problem with no solution. I'm not asking for fancy text edits; I just want to do basic text formatting!